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CUSTOMER CARE

At LuxaMania, we are dedicated to providing exceptional customer service. Our team is here to assist you with any questions or concerns you may have. Whether you need help with sizing, styling, or tracking your order, we are always ready to help. We strive to ensure that your shopping experience with us is nothing short of amazing.

Have any questions or concerns? Our customer care team is available to assist you. Please feel free to reach out to us by calling 123-456-7890 or sending us an email at info@luxamania.com. Your satisfaction is our priority.

RETURNS

We want you to love your purchase from LuxaMania. If for any reason you are not completely satisfied with your order, we offer a hassle-free returns process. Simply contact our customer care team, and we will guide you through the easy returns procedure. Your happiness with our products is important to us.

  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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